Having your boiler stop working is certainly not a pleasant experience. Most likely, you start frantically searching online for what to do, right after getting a thick blanket, so you don’t freeze. Ideally, you should know what to do in this type of scenario, before anything breaks down. However, it is never too late to figure out what to do.
Manufacturer or Insurance Provider
Those who have a relatively new boiler are in great luck, since it is very likely that it is still under guarantee. Indeed, most manufacturers out there offer warranties that last between 2 and 5 years, though they can go even higher, depending on the brand. Having their contact info handy can prove to be of great help. Now, if the boiler is no longer covered by the manufacturer warranty, something else you can try is checking the insurance plan you have, since the boiler may just be covered. If this is the case, then you can call your provider and see if they are able to help you out.
Those who are renting have to call their landlord, as he or she may have an individual they typically work with in these sorts of situations, and they may be able to call them and get the issue fixed faster than it would take a tenant to deal with it. Afterall, it is their job to know how to fix problems like these ones.
Emergency Phone Number
If none of the situations above applies, then you should call an emergency plumber to come deal with the problem. Ideally, you should have this number ready well ahead of time, but you can also find this number out after the boiler broke down, but being prepared will give you a certain peace of mind that we all need, especially when it comes to heating in the middle of winter.
Best case scenario, the repair can take a little over a few hours, in which case your home will be back to its normal, warm and cozy feel quite fast. However, this is not always possible, which is why you should be sure to talk to friends, relatives, or even neighbors about possibly staying at their place while the issue gets sorted out. If this is not possible, then you should consider staying at a hotel at least until an emergency engineer can come and confirm whether staying in the house is safe, even though the boiler is not functioning.
If the engineer or another emergency contact was able to say that living in the house is safe, you will still be dealing with a home that is quite cold. While you may be able to live like that just fine for a few days, if there are young children or seniors in the house, they may have a harder time. Something like electric heaters can be of great help. If you can’t afford that right now, then you can make sure that everyone is wearing warm clothing.
Dealing with your boiler breaking down is certainly not a fun experience, but with a bit of a structured plan, you can rest assured that things will go a whole lot smoother, and you will feel a lot calmer.