Why Should Businesses Move to IP Telephony Systems?

Why Should Businesses Move to IP Telephony Systems?

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Internet protocol (IP) technology has a wide range of purposes and applications. A lot more businesses these days are beginning to realise just how important it can be and the many advantages it holds for improving communication. The main benefit of IP telephony systems is that both your voice and data communication requirements can be supported from one single place, yet there are many more reasons to consider this system for your company.

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Save on Communication Costs

The main thing most businesses want from any change is knowing that it’s the most cost-effective option. An IP telephony system is much cheaper to operate than using a traditional telephone or telecom services. IP systems don’t require proprietary hardware or features updates, while installation and maintenance can be done inhouse, which also lowers the costs involved. Redcentric even offers SIP Trunks that enable businesses to use a single network for data and voice calls that can save thousands of pounds each year on ISDN lines and call costs.

Greater Mobility and Flexibility

All that’s needed to use IP phones is a working internet connection, meaning they offer much greater levels of flexibility and mobility. No wires are needed or electricity connections, so you can easily make and receive calls from anywhere in, or outside of, your workplace. For small companies too, if you regularly move workplaces then there’s no need to worry about setting up new phone lines either, as you can use IP telephony systems with just a working internet connection.

Simple Integration

IP telephony systems can be easily integrated with existing legacy systems and hardware, from business applications to fax machines. Videoconferencing, integration to CRM software and VPN allows you to use your phone extension outside of the office. This reduces connection and training times, which can be costly as well as take up a lot of time. Simple installation, integration and configuration makes it incredibly easy for your employees to pick up as well.

Efficient Data Settings

One of the other main concerns people have about IP telephony systems is that it will greatly impact upon their data usage and bandwidth. This is perfectly understandable as the more you use the internet for communicating, the more bandwidth it will use. Especially as one study found 35 to 50% of a phone conversation is spent in silence, that’s a lot of wasted data and bandwidth. Yet most IP telephony systems compress silent data to make voice-to-voice calls as efficient as possible.

Make your business communications a lot more efficient and cost-effective by implementing an IP telephony system and enjoy all the benefits mentioned.

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