Nowadays, there are a thousand companies that supply and install windows and doors. Most of them are unqualified, and hence it becomes imperative that you choose wisely. Here a few tips that would help you select the right candidate.
- Look for suppliers that have been in the industry for a long time
The suppliers that have been in this business for a long time are more likely to have a strong financial backing, which is an indicator that tells us that the supplier is not going out of business any time soon. This also acts a guarantee that the supplier would be able to uphold his part of the bargain including the warranty.
- Ask whether the installer is a contractor or an employee of the supplier
Installers who are also employees make for a much more trustworthy scenario because if something goes wrong, you can take your issue to the company itself rather than a mysterious middleman. You will be sure that your grievances would be addressed on time. This saves you the headache of chasing a mediator.
It also gives you another advantage. If the installer is also an employee of the company that manufactures the door and windows, you can be rest assured that a proper installation would be in place. The employee will be superbly trained, with immense knowledge of the process.
This is the most important step in selecting a good supplier. Word of mouth is considered to be the most reliable source. You can ask your relatives, friends, and colleagues about their experience with a particular manufacturing company and then create a concise list of a few companies.
You can also check online, on their official website. Read all reviews and then decide. There are various other websites that compare different companies. This will give you an idea of how the company operates and what to expect before and after the installation. This will also tell you if the company is service-oriented and works hard to keep its customers satisfied.
- Know where the windows are coming from
There can be two kinds of companies, one that manufactures windows and doors themselves and the other that purchases them from another company (third party). Try to opt for a company that manufactures as well. In this way, you are assured that the products are made locally and hence the company that you selected would have complete knowledge as well as technical know-how like energy efficiency, argon gas, low E, glazing, etc. They would have complete hands-on expertise. It will be advantageous because the installer would also have full training and experience with knowledge. You can choose the other option as well, but make sure that the terms between both are companies are in place and both work towards customer satisfaction.
- Get a walkthrough on the installation process
A dedicated and professional company would come to your home and examine your windows and doors. They would explain the whole process in detail, including the materials needed, duration of the work and number of workers to be employed. They would never hesitate to divulge these details and would make sure you understand every little part of the project. Furthermore, the company should also make it perfectly clear that no mess would be left behind. They would dispose of the old windows and doors and clean the whole area. You are paying for a job that includes such services as well.
- Seek out a supplier with a commitment to ongoing research and development initiatives
With the advancement in technology almost every day, it essential that you select a company that keeps up with it. Construction technology, environmental factors, variety and sources of raw materials used, market trends and homeowner’s preferences keep on changing. You must go for a company that invests a little time and energy on research and development to ensure a better customer experience.
In addition to the above tips, you must also ask both your supplier and installer some hard technical and common-sense questions. Do a little research yourself. This would help you gauge them better. Make sure you ask for a warranty. Also, the installers should be insured before any work begins. Overall, the company you choose to work with should be reassuring, pleasant to deal with and willing to take responsibility for any mishaps.